The reference to NMS is not correct. NMS was released as a game, and as promised. However prior to that, all the backers went completely overboard in their fantasizing about what it all would, could and should do. And Sean didn't do enough to correct them/that. So the backers created their own hype and went mad when their - not Sean's - visions weren't met. Nova Quark could await the same if they are not careful to constantly manage the expectations about Dual Universe.